What is the warranty on your comforters and featherbeds? What is not covered?
If you are not completely satisfied with your comforter during the first 30 days, return it to us for your choice of a complete refund of your money or exchange.
All of our comforters, except for Just the Basics, are guaranteed to be free from defects in workmanship and materials for a period of 10 years from the date of purchase. Our Basic comforters and all featherbeds are guaranteed according to the same terms and conditions for a period of 5 years from the date of purchase.
Remember the use of a duvet cover at all times is required to maintain your comforter warranty and the use of a featherbed protector at all times is required to maintain your featherbed warranty. A duvet cover is necessary to protect both the fabric and down fill from perspiration stains and oils and they should be washed frequently with your bed linens.
We are not responsible for damage, abuse, or improper care or for fabric worn or stained by perspiration or oils.